Privacy Policy

January 2018

What is this Privacy Policy for?

This privacy policy is for this website jaer.co.uk and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device. Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information https://www.google.com/policies/privacy/. Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk. This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user. Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy. Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity. In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve. Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo). Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

GDPR PRIVACY POLICY provided by JAER limited

  • Overview

    This privacy notice explains what personal data we hold about you, how we collect it, and how we use and may share information about you during the processing of an enquiry and your order. We are required to notify you of this information under the General Data Protection Regulation.

    Please ensure you read this privacy notice and any other similar notice we may provide to you from time to time when we collect or process personal information about you. This privacy notice contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
  • Who we are

    JAER limited uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws. In this privacy notice, references to “we” or “us” means JAER limited

  • Data Protection Principles

    We will comply with the data protection principles when gathering and using personal information, as set out in our GDPR data protection policy.
  • Information We Collect And Use

    In the course of processing an enquiry or order we collect the following personal information when you provide it to us:

    • Name, Address, Home & Mobile Telephone Numbers, E-Mail, any other contact information provided to us to assist us in our processing of an enquiry or order.
    • Other contact information may include details of any person you may have nominated to deal with your order, family member or tradesman’s etc. or an alternate delivery address.
    The provision of the above information is required from you to enable us to compete your enquiry or order. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
  • How We Use Your Personal Information

    We will typically collect and use this information for to complete an enquiry or order. We seek to ensure that our information collection and processing is always proportionate. We will notify you of any material changes to information we collect or to the purposes for which we collect and process it.
  • Who We Share Your Personal Information With

    We routinely share the following categories of personal data:
    • Name, delivery address, telephone number and email address.
    This personal information may be shared with the following categories of recipients:
    • Third party suppliers and contractors
    • Card payment processors
    • Our IT Company.
    • Accountants – to enable the preparation of yearend financial statements
    This data sharing enables us to complete your enquiry or order. We will not share your personal information with any other third party not directly connected to your enquiry or order.
  • Where Your Personal Information May Be Held

    Information may be held at our offices and those of our group companies, and third-party agencies, service providers, representatives and agents as described above. We have security measures in place to seek to ensure that there is appropriate security for information we hold including those measures detailed in our GDPR data protection policy.
  • How Long Your Personal Information Will Be Kept

    We will hold name, address, contact details, account details. The period we are required to retain this information is by applicable UK tax law (currently 6 years).
  • Reasons We Can Collect and Use Your Personal Information

    We use your personal information to create quotations, delivery of your order, UK tax law, product traceability and warranty
  • Your Rights

    Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:
    • Fair processing of information and transparency over how we use your use personal information
    • Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
    • Require us to correct any mistakes in your information which we hold
    • Require the erasure of personal information concerning you in certain situations
    • Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
    • Object at any time to processing of personal information concerning you for direct marketing
    • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
    • Object in certain other situations to our continued processing of your personal information
    • Otherwise restrict our processing of your personal information in certain circumstances
    • Claim compensation for damages caused by our breach of any data protection laws
    For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation. If you would like to exercise any of those rights, please Email, call or write to us. See ‘How to Contact Us’ below Let us have enough information to identify you e.g. Full Name, Address, Home Address (if not the Delivery Address. Let us have proof of your identity and Home Address (a copy of your driving licence or passport and a recent utility or credit card bill), and let us know the information to which your request relates, including any account or reference numbers, if you have them.
  • Keeping Your Personal Information Secure

    We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
  • How To Complain

    We hope that we can resolve any query or concern you raise about our use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with the supervisory authority, the Information Commissioner.
  • Changes To This Privacy Notice

    This privacy notice was published on 24th May 2018 and last updated on 24th May 2018. If it changes we will update the Privacy Policy on our website jear.co.uk.
  • Do You Need Extra Help

    If you would like this notice in another format (for example: audio, large print, braille) please contact us.
  • How To Contact Us

    Please contact us in one of the following manners:
    • Email: info@jaer.co.uk
    • Phone: 01274 911 591
    • Post: 5 Louisa Street, Idle, Bradford, West Yorkshire, BD10 8NE.

JAER limited
5 Louisa Street
Idle, Bradford
West Yorkshire
BD10 8NE
t: 01274 911591
e: info@jaer.co.uk

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